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August 20, 2018
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are scheduled through Washington State's coordinating entity CTS LanguageLink. The contract performance measures are posted on HCA’s website



SFY2017                  15,836

SFY2016                  16,782

SFY2015                  15,943

SFY2014                  15,556

Overall Filled Rate SFY 2015

91% Filled


SFY2017                    359,750

SFY2016                     327,737

SFY2015                     282,636

SFY2014                     228,561

SFY2013                     201,576
SFY2012                     196,176

 HCA (Medicaid) BUDGET

Jul 2013/Jun 2015             $25.1M

Jul 2011/Jun 2013             $18.1M

Jul 2009/Jun 2011             $23.0M


July 2017                  $38.50

July 2016                  $38.00

July 2015                  $37.10

July 2014                  $32.50
July 2013                  $32.00
July 2012                  $31.50
July 2011                  $30.00

        2010                  $21.00

A modified procurement model began on July 1, 2011

The coordinating entity procurement model began on September 24, 2012.

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What kind of delivery modality (on-site or remote) should I choose?
Print Icon Mar 02, 2014

What kind of delivery modality (on-site or remote) should I choose?

It depends. Obviously, in order to communicate effectively with a Limited English Proficient person, to have an interpreter is always better than not having one. In emergencies, an over the phone interpreter is frequently your only recourse. Below please find a statement by the National Standards for Culturally and Linguistically Appropriate Services in Health Care,” FINAL REPORT, U.S. Department of Health and Human Services, Office of Minority Health, March 2001:

“In general, face-to-face encounters between patients/consumers and clinicians that involve diagnosis, treatment, and education may benefit from an on-site interpreter and, if lengthy, may be significantly cheaper than using a phone service. On-site interpreters are also able to observe and raise issues indicated by demeanor or body language from the patient—an especially critical ability when sensitive information is being communicated. Telephone interpretation may be appropriate for nonclinical interactions, emergency situations when waiting for an in-person interpreter may compromise patient outcomes, or situations requiring very uncommon languages”.                                           

 – CLAS Standard #4.

Upcoming Events
Executive Board Meeting
Aug 21, 2018
Secretary's home West Seattle
Executive Board Meeting
Sep 11, 2018
AFSCME Seattle Field Office 6363 7th Avenue S, Suite 220 Seattle , WA 98108
WFSE Policy Committee
Oct 06, 2018
Executive Board Meeting
Oct 09, 2018
AFSCME Seattle Field Office 6363 7th Avenue S, Suite 220 Seattle , WA 98108
Local 1671 Workshop & Statewide Meeting
Oct 20, 2018
Ellensburg or Yakima
Need an interpreter?

How to hire an interpreter or translator

Get resources for working with interpreters here.

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