Fill rates, per language and per county, for appointments covered under our union contract are now viewable by the public through an interactive dashboard (page #3) hosted on the HCA Interpreter Services website.

Read our Review of the Washington State Medicaid Interpreter Services Program, May 2017.

Read our Suggestions for an Online Interpreter Scheduling System, May 2019.

Read our Report on the Implementation of 2018 Senate Bill 6245 Concerning Spoken Language Interpreter Services, September 2019.

Read our Position Paper on DSHS Testing Changes, January 2023.