Have you wtineseed somebody being denied language access services?
Go here to file a Title VI civil right complaint with the Federal Coordination and Compliance Section of the US Dept. of Justice.
To assist Federal agencies in carrying out their Language Access responsibilities, the U.S. Department of Justice has issued a Policy Guidance Document, "Enforcement of Title VI of the Civil Rights Act of 1964 - National Origin Discrimination Against Persons With Limited English Proficiency" (LEP Guidance). This LEP Guidance sets forth the compliance standards that recipients of Federal financial assistance must follow to ensure that their programs and activities normally provided in English are accessible to LEP persons and thus do not discriminate on the basis of national origin in violation of Title VI's prohibition against national origin discrimination.
Understanding language access
Watch here a US Dept. of Justice video about how government agencies can identify LEP individuals and how to best communicate with them.
Download here brochures explaining your right to free interpreting and translation services when interacting with recipients of federal financial assistance.
[cross posted from lep.gov]
Federal financial assistance includes grants, training, use of equipment, donations of surplus property, and other assistance. Subrecipients are also covered, when federal funds are passed from one recipient to a subrecipient. Recipients of federal funds range from state and local agencies, to nonprofits and other organizations. A list of the types of recipients and the agencies funding them can be found at Executive Order 12250 Coordination of Grant-Related Civil Rights Statutes. Title VI covers a recipient's entire program or activity. This means all parts of a recipient's operations are covered. This is true even if only one part of the recipient receives the federal assistance.
Example: DOJ provides assistance to a state department of corrections to improve a particular prison facility. All of the operations of the entire state department of corrections--not just the particular prison--are covered. You can get a better idea about how this is implemented by reading the DOJ's Common Language Access Questions, Technical Assistance and Guidance for Federally Conducted and Federally Assisted Programs.
LEP Enforcement. Most federal agencies have an office that is responsible for enforcing Title VI of the Civil Rights Act. To the extent that a recipient's actions are inconsistent with their obligations under Title VI, then such agencies will take the necessary corrective steps.
The Federal Coordination and Compliance Section (FCS) of the Civil Rights Division of DOJ has taken the lead in coordinating and implementing this Executive Order. http://www.justice.gov/crt/about/cor/
Additional Resources: U.S. Department of Justice, Civil Rights Division, Executive Order 13166 Limited English Proficiency Resource Document: Tips and Tools from the Field, pp. 10-11, (September 21, 2004). http://www.lep.gov/resources/tips_and_tools-9-21-04.htm
WASCLA'S Tools For Health
[cross posted from WASCLA's website]
Decades of evidence show that racial and ethnic inequalities in health and healthcare exist across the USA, including in Washington State. It is well-documented that overall, patients from racial and ethnic minority groups have worse health and receive healthcare of lower quality than do Whites, and LEP status adds another layer of disparities. Specifically we know that LEP persons are:
All of these factors have their roots in communication barriers between patients and providers and the lack of utilization of qualified medical interpreters as a routine part of healthcare service delivery. Lack of language access services creates major patient safety risks, and a financial burden for patients and their families as well as for healthcare systems, insurers, and governments alike.
The implementation of the Affordable Care Act this year makes ensuring language access to healthcare services even more urgent. Under the ACA, many LEP persons now have, often for the very first time, the opportunity to enroll in public and private health insurance plans and to seek care for themselves and their families. The ACA created additional nondiscrimination requirements expanding on laws and policies already in place. These include requirements for language services to assist consumers to enroll and to use their new insurance benefits, and to manage their own personal and family health issues and concerns. While it is still too early to know how newly-insured LEP persons are faring, language access issues during enrollment have surfaced at the national and state levels .
How WASCLA Tools for Health Can Help
The first step to assuring that all LEP persons get communication assistance when needed, is to raise public awareness of the right to receive language services at no cost in healthcare service settings. Making the multilingual I Speak cards and consumer rights notices readily available on a statewide basis is a part of the process. Despite all that we know about Washington’s population today, and the harms caused by lack of language access, availability of this critical service remains uneven across care settings. These new tools will help close an information gap for the benefit of all.
PLEASE VISIT WASCLA'S WEBSITE TO LEAR MORE ABOUT THIS AMAZING PROJECT AND DOWNLOAD "I Speak Cards" and "Know Your Rights" flyers.