are scheduled through Washington State's coordinating entity, currently ULS and formerly CTS LanguageLink. The contract performance reports are posted on HCA’s website
HCA (Medicaid) APPOINTMENTS
SFY2013 201,576 SFY2012 196,176
HCA (Medicaid) BUDGET
Jul 2013/Jun 2015 $25.1M
Jul 2011/Jun 2013 $18.1M
Jul 2009/Jun 2011 $23.0M
HCA (Medicaid) HOURLY RATE
July 2018 $39.76
July 2017 $38.50
July 2016 $38.00
July 2015 $37.10
July 2014 $32.50 July 2013 $32.00 July 2012 $31.50 July 2011 $30.00
FIRST UNION CONTRACT 2010 $21.00
A modified procurement model began on July 1, 2011.
The coordinating entity procurement model began on September 24, 2012.
The new coordinating entity, ULS took over the contract on July 1, 2018.
Get Txt Alerts
The Health Care Authority (HCA) created the Incident Resolution Process —first implemented in April 2014— in order to manage complaints from providers regarding interpreter behavior and/or adherence to the Code of Ethics. A provision for this process is included in the contract HCA signed with Universal Language Services (ULS) in June 2018.
You will find out a lot more about this process and its latest updates under our "Members Only" tab.