are scheduled through Washington State's coordinating entity CTS LanguageLink. The contract performance measures are posted on HCA’s website
Overall Filled Rate SFY 2015
HCA (Medicaid) APPOINTMENTS
SFY2013 201,576 SFY2012 196,176
HCA (Medicaid) BUDGET
Jul 2013/Jun 2015 $25.1M
Jul 2011/Jun 2013 $18.1M
Jul 2009/Jun 2011 $23.0M
HCA (Medicaid) HOURLY RATE
July 2016 $38.00
July 2015 $37.10
July 2014 $32.50 July 2013 $32.00 July 2012 $31.50 July 2011 $30.00
FIRST UNION CONTRACT 2010 $21.00
A modified procurement model began on July 1, 2011.
The coordinating entity procurement model began on September 24, 2012.
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What should you do if you feel that...
you have still not been paid for some jobs, or
your mileage has been miscalculated, or
your dispute was CTS was not resolved properly, or
you have not been paid for all the time worked,
FILE A GRIEVANCE!
Contact a union steward and ask him/her to help you file a grievance with the State.
for Interpreters rendering services
at HCA’s Medicaid appointments
As of September 22nd, 2014: Interpreters will not be able to accept HCA (medical) appointments until immunization and TB status records have been provided.
On April 1, 2014 CTS Language Link implemented a new processes to monitor Interpreter Incident Reports. This Incident Resolution Process clearly defines the new resolution scale and the consequences of violating the DSHS Code of Professional Conduct for Spoken Language Interpreters and Translators WAC 388-03-050. This Incident Resolution Process stems from the "Complaint & Corrective Action Policies" found on pages 20-21 of the HCA-CTS contract K618/9signed in June 2012. While this is a process that CTS will be implementing and monitoring, the Health Care Authority (HCA) and our union have been consulted and provided feedback in the creation of this new process. Download: WAC 388-03-050.pdf
Complaint & Correction Action Policies HCA-CTS contract K618-9 June 2012.pdf
Many workers that should be employees are misclassified as independent contractors and led to believe that they have fewer rights than they really do. CHAPTER 9 of the Washington State Workers' Rights Manual, prepared by the South Seattle Community College, provides some information on how to figure out if you are an employee or not, and if you aren’t, what rights you still have. It also includes information on the rights of household workers, day laborers and under the table workers.
Download: Workers' Rights Manual Complete 2014.pdf